Fox River collects customer information to improve your overall experience
with us. We respect your privacy and are committed to maintaining and
using this information responsibly.
When you create your “My Fox” account, any personal information relating to
you and/or any online order history are only available to you if you provide
the correct password (created by you). After providing your password, you may
edit or delete your information at any time. If you forget your password, you
can request that it be emailed to your email address. It is Fox River’s policy
to not give out passwords over the telephone, and we will not email passwords
to an email address different from the one provided by you when you signed up
with Fox River. If you request your password be emailed to you, any personal
information including credit card information, will be deleted from your profile
before it is emailed to you.
Any other personal information you provide us via foxsox.com when you register
or update your account, enter a contest or promotion, shop online, or request
information (i.e. name, address, email address, telephone number and credit
card information) is maintained in private files on our secure web server and
our internal systems. Fox River will not sell, rent or share your email address
If you are visiting foxsox.com from outside the U.S., you will be connected through
and to servers located within the U.S. All foxsox.com orders will be accepted and
fully processed in and shipped from the U.S. and all information you provide will
be securely maintained in our web server and internal systems located within the U.S.
You should also be aware that we may disclose specific information about you if
required to do so by law, governmental request, or court order or based on our
good faith belief that it is necessary to conform or comply with such law, request
or court order or to protect the users of our website or the public.
provide you with a customized experience on our website. Cookies are bits of information
that we automatically store on your computer if your computer accepts cookies. Cookies
do not contain any personally identifiable information such as your name, address,
or any financial information on your computer. Fox River places a unique user ID number
on your cookie which allows us to access information that will improve your shopping
experience—such as holding items in your shopping cart or providing you with customized
traffic to different parts of foxsox.com in order to make improvements and to optimize
your experience. If you do not wish to have a cookie on your system, you can set your
browser preferences to refuse them. In order to disable cookies, please consult your
browser’s help section for instructions.