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CUSTOMER CARE

Here to make feet happy.

Fox River Customer Service is here to help you find the right products and answer your questions. 

SEND US AN EMAIL

If you can't find an answer in our handy Frequently Asked Questions, the easiest way to reach us is to just drop us a line. 

BY PHONE

1-800-247-1815
Press 2

Monday—Friday
7:30 a.m. – 4:30 p.m. CST
Closed Holidays

BY MAIL

Fox River Mills, Inc.
PO Box 298
Osage, Iowa 50461-0298
United States

 

More Ways We Can Help


Frequently Asked Questions

Have questions about the ordering process or our products? Check our our handy FAQs.

Returns

Have an unopened product to return or exchange? A product defect, we sure hope not.

Sizing Guides

Need a little help picking the right size? We've got you covered.

Care Instructions

Want to take the best care of your new favorite socks or handwear?


Sizing Guides

Have a question on what size you should buy?

Socks

Here's a hint, it's all about shoe size!

Basically, products come in a few different size scales based on their production cycle and type.

Common sizing is shown above, but you'll find the best indicator of size right next to the product size and color selection on each product page. 

Handwear

Put your whole hand into it. Handwear takes just a bit more work to size.

Measure the circumference of your dominant palm (writing hand) at the knuckles in inches.

Compare this measurement to the chart above to select the size of your next favorite glove, mitten or Glomitt.

EXAMPLE

If the circumference of your palm is 8.25", you should select a size MEDIUM.


Care Instructions

How should I take care of my new favorite Fox River items?

Socks

Machine wash warm, inside out. Do not bleach. Tumble dry on low. Do not iron. Do not dry clean.

Note: Care Instructions are listed on each product page and on every package.

Handwear

Hand wash, warm with mild detergent or soap. Gentle hand wring. Dry flat.

 

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